FAQ

All orders require both processing and shipping. Please keep in mind both of these time estimates when planning your purchase. Standard processing time is 1-2 business days. Custom and Made-To-Order items require longer processing time. Once an order is processed, standard shipping time is 2-5 business days. Most products are shipped via USPS Ground Advantage. Shipping begins at $5 with an additional $0.75 per item unless they qualify for free shipping. Orders over $50 (before tax and promotional discounts) receive free shipping.

Any refund or exchange requests must be made within 14 days of delivery. Buyers are responsible for return shipping costs. Discounted / sale products and custom orders are non-refundable.

All yarn is prepared in a twisted hank and will require winding into a ball before use. This can be done by hand or using a yarn swift and winder. We do not offer ball-winding services at this time. All spinning fiber, whether combed top or carded batt, is packaged in large resealable plastic bags. This keeps them easy to pull from and protected from snagging easily.

While I do not offer any specials for ordering in bulk, I may have periodic sales or offer a standard bulk discount in the future. I do offer wholesale ordering for *resellers through Faire. Follow this link for more information. *Wholesale is intended only for resellers. It is not simply a quantity discount for makers. If you need clarification about this distinction, feel free to contact me with any questions you may have.

All the yarns and fiber are done by hand and without the use of automatic machinery. ...Copy more info from the Our Craft page...

Superwash is a term used to identify yarn that has undergone a special treatment to minimize felting under most circumstances. SOL and LUNA are superwash yarns, so could be machine washed on a gentle cycle if necessary. Machine washing and drying may still result in some shrinking and faded colors. Do not use a machine to wash/dry AQUA or TERRA yarns.

Yarn Weight refers to how thick or thin a yarn is. Most of my yarns are available in either Fingering (thin) or Worsted (medium) weight. SOL is offered in DK (light medium) instead of Worsted. All skeins are 100g (3.5oz), so Fingering weight yarns have more yardage than DK or Worsted, as shown on the comparison chart.

These are the recommended tool sizes for knitting or crochet to achieve a 'standard' fabric gauge. Smaller or larger hook / needles will result in a tighter or looser fabric with less or more drape, depending on the stitches used. Patterns will suggest a specific size, as well as the weight of yarn called for to create a particular project.

Micron is a measurement of the fineness of a fiber, generally resulting in a more smooth or 'softer' feel.

Combed Top - Carded Batt -